Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.

Where you'll be working

Hornsby Ku-ring-gai Hospital, Outpatient Services Unit.

What you'll be doing

This is an administrative role within Outpatient Services across Hornsby Hospital campus to support a busy outpatient environment that provides multidisciplinary therapies and specialist clinics. This role assists in maintaining an efficient workflow in a high demand service. The position is responsible for a range of administrative functions, such as meeting and greeting clients, answering general enquiries, directing enquiries to appropriate person/place, taking and relaying to messages, responding to emails, updating patient information in eMR, reporting service events, referral processing, registering /discharging patients in eMR, scheduling and rescheduling appointments and other tasks associated with the service. The flexibility to work in different Outpatient locations on the hospital campus is required. The Outpatient Services Unit operates Monday to Friday 08:00 to 4:30 and 07:00 to 3:30.

People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.

Candidates will need to meet the following criteria:

• Sound organisational skills, effective time management, ability to problem solve and can perform under pressure.
• Demonstrated professional telephone manners and excellent customer service.
• Demonstrated effective oral/written communication and interpersonal skills and the ability to interact with people across all levels, including people from diverse ethnic and cultural background.
• Demonstrated computer literacy in Word, email, information systems (eMR) data entry and attention to detail. Demonstrated cash handling and use of PBRC or willingness to undertake relevant training.

Need more information?

For role related queries or questions contact Oriana Kaminski on Oriana.Kaminski@health.nsw.gov.au

• This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined in the NSW Health OASV Policy (Page 11). You will be required to complete the OASV Undertaking/ Declaration Form and TB Assessment Tool during the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.