About the Role

• Full-time or part-time positions available
• Starting rate of $30.45 per hour (negotiable based on experience)
• Immediate start available
• Availability required between 7:30 am and 3:30 pm, Monday to Friday

Benefits

• Free on-site parking
• Small, supportive, and collaborative team environment
• Opportunity to work within a multidisciplinary respiratory care setting
• Exposure to patient-centred care for people with chronic respiratory conditions
• Autonomy and trust in your role
• A workplace culture that values accountability and initiative
• Opportunity to contribute to developing and improving practice processes

Key Responsibilities

• Welcome and assist patients and visitors in a professional and friendly manner
• Manage incoming phone calls, patient enquiries, and walk-in visits
• Coordinate bookings and maintain appointment schedules for nurses, scientists, specialists, and lung function testing clinics
• Process referrals, payments, and invoices using practice systems
• Maintain accurate patient records in accordance with privacy and confidentiality requirements
• Manage your own tasks and priorities, and see them through to completion
• Provide comprehensive administrative support to nurses, scientists, and specialists
• Assist patients with enquiries and navigation of our services
• Identify issues, raise them promptly, and contribute to resolving them
• Contribute to new projects, services, and continuous improvement initiatives within the organisation

About You

To be successful in this role, you will demonstrate:

• Excellent communication and interpersonal skills
• Strong organisational and time management abilities
• Accountability and a strong sense of ownership over your work
• Drive and initiative
• The ability to work independently with minimal supervision, and as part of a team
• A positive attitude and willingness to learn
• A commitment to improving health outcomes for people living with asthma and COPD
• Previous experience as a medical receptionist or in a similar customer service or administration role

Desirable Skills and Experience

• Experience using Best Practice medical software
• Experience with MBS billing and Medicare processing
• Previous experience in a healthcare or medical practice environment

To apply, please submit your CV and a cover letter outlining your skills, experience and suitability for the role by 30th October 2026. Applications will be assessed as they are received and recruitment activities may commence prior to the closing date, so we encourage interested candidates to apply as soon as possible.

About the Role

• Full-time or part-time positions available
• Starting rate of $30.45 per hour (negotiable based on experience)
• Immediate start available
• Availability required between 7:30 am and 3:30 pm, Monday to Friday

Benefits

• Free on-site parking
• Small, supportive, and collaborative team environment
• Opportunity to work within a multidisciplinary respiratory care setting
• Exposure to patient-centred care for people with chronic respiratory conditions
• Autonomy and trust in your role
• A workplace culture that values accountability and initiative
• Opportunity to contribute to developing and improving practice processes

Key Responsibilities

• Welcome and assist patients and visitors in a professional and friendly manner
• Manage incoming phone calls, patient enquiries, and walk-in visits
• Coordinate bookings and maintain appointment schedules for nurses, scientists, specialists, and lung function testing clinics
• Process referrals, payments, and invoices using practice systems
• Maintain accurate patient records in accordance with privacy and confidentiality requirements
• Manage your own tasks and priorities, and see them through to completion
• Provide comprehensive administrative support to nurses, scientists, and specialists
• Assist patients with enquiries and navigation of our services
• Identify issues, raise them promptly, and contribute to resolving them
• Contribute to new projects, services, and continuous improvement initiatives within the organisation

About You

To be successful in this role, you will demonstrate:

• Excellent communication and interpersonal skills
• Strong organisational and time management abilities
• Accountability and a strong sense of ownership over your work
• Drive and initiative
• The ability to work independently with minimal supervision, and as part of a team
• A positive attitude and willingness to learn
• A commitment to improving health outcomes for people living with asthma and COPD
• Previous experience as a medical receptionist or in a similar customer service or administration role

Desirable Skills and Experience

• Experience using Best Practice medical software
• Experience with MBS billing and Medicare processing
• Previous experience in a healthcare or medical practice environment

To apply, please submit your CV and a cover letter outlining your skills, experience and suitability for the role by 30th October 2026. Applications will be assessed as they are received and recruitment activities may commence prior to the closing date, so we encourage interested candidates to apply as soon as possible.