DESIRABLE SKILL/EXPERIENCE:

• Previous knowledge and experience working across switchboard reception, and pre-admissions settings
• Experience using Patient Information Systems (i.e. Meditech)

ABOUT THE ROLE

Our customer focused administration team are responsible for ensuring the seamless patient health journey. The team are here to effectively support all clinical and non-clinical areas of the hospital. As a first point of contact for our patients and their families, you will strive to deliver an exceptional customer service experience for all. Permanent part-time opportunity - 48 hours per fortnight.

The key tasks within this position will include:

• Reception and Administration responsibilities – handling enquiries from patients and their families, and also Doctor’s and their support staff.
• Provide timely and accurate information in response to queries by patients, Doctors and other customers.
• Efficiently and accurately perform pre-admissions and admissions processes.