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THE OPPORTUNITY

We are seeking an Administration Officer to provide administration assistance at Armidale Private Hospital. The ideal candidate will have excellent communication skills and attention to detail. They will also be able to multi-task and to work in a high-pressure environment.

Your key responsibilities of this role include:

• Managing incoming and outgoing calls.
• Provide timely and accurate information to queries by patients, visitors and other staff and departments.
• Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
• Compilation and management of patient admission papers and clinical notes.

SKILLS AND EXPERIENCE

You will be an effective and approachable administrative professional with a passion for client care and a high standard of customer-focused service in line with Ramsay’s core values. You will have exceptional communication skills, superior problem solving and conflict resolution abilities.

You will also bring:

• Demonstrated excellent communication and customer service skills
• Any experience with Patient Management Systems (specifically Meditech and Medtech 32) will be highly regarded.
• Previous hospital experience would be advantageous

This role calls for individuals with a strong capacity to manage a variety of administrative tasks and priorities over the course of the work day.

REQUIREMENTS

• Must provide a National Police Check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

• Managing incoming and outgoing calls.
• Provide timely and accurate information to queries by patients, visitors and other staff and departments.
• Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
• Compilation and management of patient admission papers and clinical notes