• Excellent career progression and professional development opportunities!
• Full time position working Monday - Friday, 9am - 5pm, no weekends!
• Work with a team across Australia in one of the largest NDIS service providers!

ABOUT THE ROLE:

We are seeking an enthusiastic and motivated administration officer/receptionist to join our national head office in Gosford. Working with a national administration team to support business functions whilst performing reception duties from the front desk of the office.
This is a full time position based in the office, working 9-5 Monday-Friday.

YOUR DUTIES:

• Managing Incoming telephone enquiries and passing on messages as required.
• Managing bookings and rescheduling for NDIS services.
• Allocating new referrals to appropriate clinicians based on experience, location and skill set.
• Organising interpreter / AUSLAN services as required.
• Ownership of site presentation, cleanliness and events preparation.
• Completing site audits as required.
• Listening and taking appropriate action from voicemail requests.
• Reviewing and forwarding faxes as required.
• Creating and updating electronic records for existing clients.
• Assisting with reporting as required.
• Other additional administration duties as required.

ROLE REQUIREMENTS:

• Administration and/or reception experience (desired, but not essential)
• Previous health knowledge or experience in the disability sector (desired, but not essential)
• Friendly, personable nature able to provide exceptional customer service
• Ability to communicate effectively and appropriately both in spoken and written communication
• Willingness to learn and adapt to new information
• Skills in task prioritisation and multitasking
• Exceptional attention to detail, organisational and time management skills
• Ability to monitor personal workload and manage own time
• Ability to work effectively as part of a team
• Hold or be willing to undergo a National Police Check and Working with Children or Vulnerable Person Check