What you'll be doing

• Managing patient records, scheduling, and appointment systems to ensure seamless clinic operations
• Providing administrative support to medical staff and practitioners, including documentation and correspondence
• Greeting patients and visitors, handling enquiries and directing them appropriately
• Processing invoices, managing accounts payable and receivable, and maintaining financial records
• Maintaining confidentiality and ensuring compliance with healthcare privacy regulations and standards
• Managing office supplies, equipment and facilities to maintain a professional working environment
• Data entry and maintaining accurate administrative databases and filing systems
• Supporting general administrative functions including mail distribution, filing and organisation of medical records

What we're looking for

• Proven experience in a medical or healthcare administration role
• Strong organisational and time management skills with the ability to prioritise multiple tasks effectively
• Proficiency in Microsoft Office applications and experience with practice management systems or electronic health records (EHR) software Medical Director / Pracsoft
• Excellent written and verbal communication skills with a professional and courteous manner
• Demonstrated ability to maintain confidentiality and handle sensitive patient information with discretion
• Knowledge of healthcare privacy legislation, including compliance with relevant Australian healthcare regulations
• Attention to detail and accuracy in record-keeping and data entry
• A flexible and cooperative attitude with the ability to work collaboratively within a team environment
• Customer service orientation with a genuine commitment to supporting patients and staff
• Preferred: Experience in a similar medical
• Preferred: Certification or qualifications in medical administration or office management