• Role title: Administration Officer
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  Role type: Maximum Term Contract, Part-Time (24 hours per week – Wednesday, Thursday & Friday) until April 2026

ABOUT THE ROLE

We’re looking for a motivated and detail-oriented Administrator to support the Theranostics and Nuclear Medicine Department. This part-time role (Wednesday to Friday) is essential to deliver smooth, timely, and accurate patient services. In this role, you will:
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Independently manage patient bookings, ensuring appointments are scheduled efficiently in line with department needs and available resources.
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Support billing functions, including billing classifications, batching, online billing, EFTPOS processing, and Medicare details management.
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Handle patient enquiries and expectations with empathy and professionalism, while following department customer service and communication guidelines.
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Coordinate with doctors and department managers, reviewing booking procedures, updating lead times, and maintaining effective external referral relationships.
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️ Manage accurate patient records and handovers, including creating MRNs, capturing billing and consent details, and ensuring data integrity across systems.