Kentford College, a leading provider of vocational education and training in Adelaide, is seeking an experienced and highly organized Administration Officer to join our team. As the primary point of contact for students, you will play a key role in providing administrative support, managing enrolments, and ensuring students have a seamless journey throughout their time with us.

KEY REQUIREMENTS:

• Proven experience in an administration role, preferably within the education sector.
• Strong understanding of the student journey.
• Experience with Student Management Systems (SMS) and Learning Management Systems (LMS).
• Knowledge of Prism (Student Management System) is advantageous.
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
• Strong attention to detail and accuracy in data entry and document management.
• Outstanding communication skills, with the ability to interact professionally with students, staff, and external stakeholders.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in Microsoft Office and other administrative tools.

• Serve as the first point of contact for students, addressing inquiries and providing guidance regarding enrolments, course information, and general administrative support.
• Process student enrolments accurately and efficiently, ensuring all required documentation is received and processed in a timely manner.
• Assist students throughout their journey, providing support from initial enquiry to course completion.
• Maintain student records using Student Management Systems (SMS) and ensure data accuracy and confidentiality.
• Use Learning Management Systems (LMS) to support course delivery, track student progress, and ensure smooth learning experiences.
• Provide administrative assistance to academic staff and other departments as needed.
• Assist with the preparation and organization of student orientation, student support, and other key student events.
• Ensure compliance with all relevant regulations and standards.
• Stay up-to-date with changes to policies, procedures, and systems.