Supporting Your Way of Life was founded on the belief that every person, regardless of their abilities or challenges, deserves a life full of choice, independence, and opportunity. With decades of personal and professional experience in disability support, we are dedicated to providing services that empower individuals and strengthen communities.
Supporting Your Way of Life is currently recruiting casual with the potential to lead to part-time Administration Support Officers to join our exciting team in Brookwater QLD 4300. This role operates within the Client Relationship Team as a disability service provider that provides services to clients on the NDIS. The position is aimed at ensuring the smooth operation of the Front Desk whilst providing Admin Support to the team of employees, clients, Management, and the Owner/Director.

EXPERIENCE

Essential: Previous experience working in a disability service or allied health setting.
Essential: Team coordination skills.

KNOWLEDGE

Desired: Qualifications in disability or allied health administration or similar is highly regarded.
Desired: Knowledge of the NDIS.
Desired: Experience with disability related practice management software, for example including ‘Shiftcare’ and ‘Xero’ will be highly regarded.

SKILLS

Client service focused: committed to providing exceptional customer service across all channels – written, phone and face to face.
Communication: the ability to communicate clearly and concisely, varying communication style depending upon the client is essential.
Conflict management: the ability to be able to assist clients and staff with management of complaints and difficulties.
Attention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally.
Ability to prioritise: the ability to look at a task list and work out what is important, and the ability to manage others expectations.
Teamwork: willingness to assist and support others as required and get on with team members.
Time management/organisation: accomplish objectives effectively within time frame given, and carry out administrative duties within portfolio in an efficient and timely manner.
Advertising: complete on a regular basis bulk advertising by email and social media. Organise events and anything required for smooth provision of these events.