Administration Officer at theroyalch

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Bookings Coordination, General Administrative Tasks, Telephone Enquiries, Email Enquiries, Report Distribution, Imaging Distribution, Electronic Imaging Import, Electronic Imaging Export, Health Computer Applications, Referral Management Systems, Electronic Medical Records, Patient Demographic Systems, Team Oriented, Quality Service Provision

Industry

Hospitals and Health Care

Description

The Hospital: The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”. RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation. RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries. The RCH is committed to the Child Safe Standards. RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. For further Information on RCH is available here.About the Role: This is a Full Time fixed term (maternity leave cover) position at 80 hours per fortnight (1.0 FTE) within the Medical Imaging Department until the 21st May 2027. The role is classified at AO21 - Administration Officer Grade 2 Level 1 under Award 10 - Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025 We are seeking a highly enthusiastic, team oriented and experienced Administrator to join the Clerical Team. You will be responsible for the coordination and management of patient bookings for Medical Imaging including X-Ray, Ultrasound, Computed Tomography (CT), Fluoroscopy, Nuclear Medicine, Magnetic Resonance Imaging (MRI) and Magnetic Resonance Positron Emission Tomography (MR PET). What you'll achieve: You will work as part of a clerical team that rotates through front reception and a back-of-house clerical office You will make patient bookings and complete general administrative tasks to ensure timely access to medical care of RCH patients. You will answer telephone and email enquiries You will distribute reports and imaging to external referring clinicians You will electronically import and export imaging Your skills and experience: Experience using health computer applications including referral management systems, electronic medical records and patient demographic systems Demonstrated experience in a dynamic, fast-paced administration role preferably within the health sector Demonstrated commitment to providing quality service to patients and families If this sounds like you, click here to view the position description. What we offer: Salary Packaging – Increase your take home pay! Discounted on-site car parking Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities Other requirements: Current National Criminal Record Check, or willing to obtain Valid Working with Children Check Compliance with RCHs “Staff Immunisation - Prevention of Vaccine Preventable Diseases” procedure Application process: To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Shortlisting for this position will commence immediately, we encourage you to apply promptly! Why work at the RCH? RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city. We also offer staff benefits such as discounted staff parking, salary packaging, and an award-winning health and wellbeing program. The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability. It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information. It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption, and offers of employment are conditional on successful completion of background checks including reference checks. Are you ready to join our team? Apply online by clicking on the “Apply” button Applications close 20 April 2026

Responsibilities

The role involves coordinating and managing patient bookings for various Medical Imaging services such as X-Ray, Ultrasound, CT, and MRI, while also completing general administrative tasks to ensure timely patient access to care. Responsibilities include rotating between front reception and back-of-house clerical duties, handling inquiries via phone and email, and managing the electronic import/export and distribution of imaging reports.