Mulgrave, VIC, Australia, 3170

Full time

• Join VMCH’s at home aged care team – Full-time (9AM-5PM) opportunity where your skills make a difference!
• Flexibility that works for you – 4 days in-office, 1 from home, available at our Mulgrave office
• Maximise your take-home pay – Enjoy salary packaging of up to $15,900 per year

ABOUT US

Here at VMCH our services are as diverse as the people we support. As a for-purpose organisation, love, joy, hospitality, and courage aren’t just words to us, they guide us in everything we do. While we’ve been around for over a century, we’re always moving forward. We stay true to who we are by supporting people and families to live their best lives, providing a place to call home and spaces to learn and grow.

We are currently seeking an enthusiastic and dedicated Administration Officer with an accounting background to join our At Home Aged Care Team, responsible for delivering excellent customer service and administrative support. You will play a key role in managing the administration of approximately 1,200 Home Care Packages across Victoria and over 180 Short Term Restorative Care clients

Key responsibilities:

• Work across the administrative tasks for Home Care Packages and STRC
• Respond to queries via phone and email
• Accurately process monthly claims to Services Australia
• Assist with package reconciliation and upgrades
• Data entry and prepare reports and documents
• Process Income Tested Care Fee letters as per Services Australia notification
• ADHOC duties