ABOUT US

Here at VMCH our services are as diverse as the people we support. As a for-purpose organisation, love, joy, hospitality, and courage aren’t just words to us, they guide us in everything we do. While we’ve been around for over a century, we’re always moving forward. We stay true to who we are by supporting people and families to live their best lives, providing a place to call home and spaces to learn and grow.

As an Administration Officer, you’ll be part of a supportive team delivering exceptional customer service and administrative support to our At Home Aged Care team. You’ll help oversee administration for Home Care Packages (HCP), Commonwealth Home Support Program (CHSP) clients, Allied Health Services, and Short Term Restorative Care clients. This is a fixed-term 12 month contract, with the with view to extend based on performance, workload, budget.

Key responsibilities:

• Work across the administrative tasks for Home Care Packages and STRC
• Respond to queries via phone and email
• Accurately process monthly claims to Services Australia
• Assist with package reconciliation and upgrades
• Data entry and prepare reports and documents
• Process Income Tested Care Fee letters as per Services Australia notification
• ADHOC duties