Administration Officer - Walk-In Centres at ACT Health

City of Edinburgh, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

84284.0

Posted On

06 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Adaptability, Teamwork, Data Entry, Record Keeping, Correspondence Management, Telephone Enquiry Handling, Patient Centred Support

Industry

Hospitals and Health Care

Description

Employment Type: 1x Part Time, Permanent, 1x Full Time, Temporary 11 Months Contract with the possibility of extension and/or permanency and 1x Casual Contract Classification: Administrative Service Officer Level 2/3 (PN 52539, 40670, 12809) Salary: $70,236 - $84,284 (Plus 12.5%25 Super) Location: Canberra Health Services Section: Walk-in Centres Closing Date: 22nd March 2026 What can we offer you: • Competitive pay rates and excellent working conditions within a tertiary hospital. • Salary Packaging with many options that provide full fringe benefits tax concessions. • Flexible working conditions. • Access to Employee Assistance Program. • Access to onsite Physiotherapists. • Access to onsite cafes, staff cafeteria, pharmacy and gift shop. About the Role: We are seeking a highly motivated individual to join the Walk-in Centres Team. The Walk in Centre’s (WiC) are a primary health service with Advanced Practice Nurses (APN) and Nurse Practitioners (NP) who provide episodic care for minor injury and illness to the ACT community and surrounds. Administration Officers provide support to the nursing team. Administration Officers are required to work across all the Walk-in Centres and are supported by the Walk-in Centre Administration Services Coordinator and the Clinical Nurse Managers, with broader support provided by the Assistant Director of Nursing and Administration Operations Manager. The responsibilities of the Administration Officers include examining and directing incoming correspondence and telephone enquiries, providing patient centred support, entering or updating data to modify existing/new databases or client records, and supporting and promoting the CHS values of Reliable, Progressive, Respectful, and Kind. We are looking for someone who has excellent customer service skills, and ability to adapt to a fast-paced environment, and the ability to contribute to a positive workplace culture in a team environment. Please note: • The successful applicant will need the ability to work across all ACT Walk-in Centres. • This is a shift work role requiring the ability to work varying start/finish times between 7.30am and 22:30pm as well as weekends to meet the operational requirements of the centre. For more information regarding the position duties click here for the Position Description. Please note prior to commencement successful candidates will be required to: • Undergo a pre-employment National Police Check. • Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy. To Apply: Please apply online by submitting a copy of your CV along with a 2-page Response to the Selection Criteria, listed in the Position Description. ***Please note applications submitted via an agency will not be accepted for this position*** Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website. Our Vision: creating exceptional health care together Our Role: to be a health service that is trusted by our community Our Values: Reliable, Progressive, Respectful and Kind CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply. If you would like further information regarding this opportunity, please contact Indu Nair at 0481 097 654 or at Indu.Nair@act.gov.au. #LI-DNI

Responsibilities

Administration Officers provide essential support to the nursing team at Walk-in Centres, which offer episodic care for minor injuries and illnesses. Responsibilities include managing incoming correspondence and telephone inquiries, providing patient-centered support, and accurately entering or updating client records in databases.