Requisition No: 4672
Executive Division: Operations
Division: Mental Health & Wellbeing Services
Program: Mental Health Services
Department: Western Inpatient Unit (WIPU)
Enterprise Agreement:
Job Function: Administration & Leadership

Project:

• Location: Sunshine Hospital
• Employment Type: Ongoing, Full Time
• Salary: YC89

ABOUT THE ROLE:

The Administration Officer role based in the Western Mental Health and Wellbeing service Footscray and Sunshine, is responsible for performing administrative duties to ensure the smooth running of the ward, support the multidisciplinary team and contribute to the overall operations.
The Administration Officer is responsible for ensuring the confidentiality and privacy of health information as a core component of undertaking the administrative functions, including Mental Health Tribunal.

KEY RESPONSIBILITIES:

While working under the direction of the Nurse Unit Manager in a fast-paced multidisciplinary environment, the Administration Officer:

• Provides administrative support to the team, in collaboration with Mental Health Wellbeing Service (MHWS) administrative team: being the first point of contact for visitors arriving on the ward, answering the phone, data entry, booking appointments, maintaining clinical information systems and staff support.
• Is a key role at MHWS that ensures health information operational and reporting obligations are met, including consumer admissions, discharges in iPM and CMI.
• Ensures the Unit is in compliance with Department of Health reporting requirements, the Health Records Act 2001 (Vic), and the Mental Health and Wellbeing Act 2022 (Vic).

MHWS operates over a number of sites. Staff may be required to be based at one or more sites, including Footscray, Sunshine, Melton and other sites.
The Administration Officer role 7-days a week; shifts are available across Monday to Friday in addition to weekend shifts, as required.
Position Description