IT’S IMPORTANT TO KNOW THAT

• Flexibility is key: The role requires someone who can adapt to changing schedules and priorities. Being available and responsive when things shift is essential.
• Teamwork is Important: Strong interpersonal abilities to engage and collaborate effectively with colleagues across multiple generations.
• Adaptability in a Fast-Paced Environment: Success in this role hinges on the ability to prioritize effectively amid constant demands. Staying focused under pressure is essential.

QUALIFICATIONS

• High School graduation;
• Minimum 2 years office experience;
• Intermediate knowledge of Microsoft Office applications;
• Knowledge of aircraft terminology;
• Good interpersonal skills;
• Good communication skills, both written and verbal;
• Proficiency in spelling, punctuation and grammar;
• Aptitude for math;
• Aptitude for accuracy and detail;
• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.

CONDITIONS OF EMPLOYMENT:

Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

LINGUISTIC REQUIREMENTS

Based on equal qualifications, preference will be given to bilingual candidates.

• Prepare, edit, proofread, and format correspondence, reports, spreadsheets, tables, graphs, and other documents using various software applications.
• Maintain, validate, input, audit, and update data, records, manuals, schedules, and technical documents; control distribution of company publications.
• Research and compile data for reports; resolve and respond to internal/external customer inquiries in writing and verbally.
• Answer and direct incoming calls, assist with outgoing calls, and refer customers to appropriate departments or personnel.
• Coordinate travel, appointments, ground transportation, and arrangements for meetings, training sessions, and interviews.
• Liaise with internal and external customers and support departmental staff as needed.
• Verify and process invoices, claims, expenses, third-party billings, and handle cash/cheques and related documentation.
• Build and maintain staff rosters and monitor overtime equalization.
• Organize and prioritize workload to meet deadlines while maintaining accuracy and confidentiality, even under pressure and with minimal supervision.
• Administer and comply with Company Policies, Government Regulations, Collective Agreements, and procedures.
• May perform other related duties as required.
• Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.