• Develop the department’s operational plan and follow up on its implementation to ensure financial objectives are achieved efficiently and effectively.
• Prepare, update, and develop policies, procedures, regulations, and technical requirements related to administrative affairs in accordance with best practices.
• Strengthen relationships with internal and external partners to ensure service delivery meets the highest standards.
• Regularly monitor performance indicators, review achievement rates, and evaluate the performance of department staff.
• Prepare periodic and annual performance reports for the department and submit them to the direct supervisor.
• Submit the department’s needs for human, financial, and technical resources that contribute to efficient operations to the direct supervisor.
• Prepare the department’s budget and submit it to the direct supervisor.
• Identify risks related to the department’s work and propose solutions for mitigation.
• Provide financial advice and support to the direct supervisor and participate in implementing any additional tasks related to the library’s scope of work.
• Represent the department in events as assigned by the direct supervisor.
• Supervise general services and ensure the efficient provision of hospitality, mail, couriers, and drivers to meet the library’s needs.
• Manage procurement and contracting processes by following up on tenders and procurement procedures, and coordinate with relevant parties to ensure the availability of required resources and services.
• Oversee storage planning and monitoring processes and ensure the preservation of books, tools, and stored resources in accordance with best practices.
• Supervise facilities and assets, ensure the safety and security of the library’s properties and storage areas, and manage their regular maintenance.
• Supervise periodic inventory and replacement processes of the library’s assets.
• Oversee maintenance and security services, ensuring the provision of cleaning, maintenance, and security services to create a safe and comfortable environment for employees and visitors.
• Manage and supervise the provision of administrative services, including travel ticket bookings, hotel accommodations, hospitality, shipping, mailing, stationery, transportation, and more.
• Supervise the operation and maintenance of library vehicles and manage the movement of drivers and couriers to ensure operational efficiency.
• Supervise the distribution of publications to schools, universities, and public libraries locally and internationally according to planned schedules.
• Manage supplier relationships, monitor and regularly evaluate their performance, and ensure compliance with agreed standards.
• Supervise contracts with service providers such as cleaning, security, maintenance, technical support, and facility leasing, ensuring services are delivered in line with signed agreements.
• Oversee the implementation of occupational health and safety procedures in the library and its facilities to ensure a safe working environment.

QUALIFICATIONS

• Bachelor’s degree in Business Administration or its equivalent as a minimum requirement from an accredited university.

• More than 7 years of experience in administrative and technical services activities

Please refer the Job description for details