Administration Support Officer (Internal Only) at City of Greater Geelong

, , -

Full Time

Start Date

Immediate

Expiry Date

01 Jul, 26

Salary

73796.0

Posted On

02 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative support, Customer service, Rostering, Finance administration, Purchase orders, Invoice processing, Data entry, Triage, Communication skills, Record keeping, Attention to detail, Stakeholder management, Confidentiality, Problem solving

Industry

Government Administration

Description

About the role In this role, you will provide administrative support to the City’s Community Care department, with a customer service focus to staff, clients, their families and the broader community on the quality of services. Work type: 1 x Permanent Full Time 1 x Fixed Term Full Time (through to 14 June 2027) Key responsibilities include: * Assisting leaders and team members in delivering activities in administration support * Understand and follow standard processes, ask questions and seek support when uncertain. * Undertake rostering activities ensuring services are accurately scheduled, recorded and aligned with approved client plans. * Complete Finance activities which include but aren’t limited to raising Purchase Orders (POs), receipting, processing invoices and debtors. * Monitor and manage multiple administrative inboxes and waitlists, triaging, actioning and escalating items in a timely manner. About you To be successful in this role, you will have prior experience in an administrative role and be comfortable liaising with a diverse range of people. You will be highly organised, with a keen eye for detail and enjoy working in a fast paced environment. Essential Experience: * Relevant qualification and/or demonstrated experience in an administration support role, preferably within a complex service delivery or community care environment. * Demonstrated ability to support service delivery, finance, payroll and workforce processes, with strong attention to accuracy and detail. * Experience working across multiple systems and platforms, including the ability to cross‑check and validate data to identify discrepancies and minimise risk. * Well‑developed written and verbal communication skills, with the ability to prepare clear, accurate records and work collaboratively with stakeholders. * Ability to handle confidential and sensitive information appropriately, with a willingness to learn, adapt and continuously improve administrative practices. * Current Working with Children’s Check If this sounds like the role for you, then click apply now! A career with us We’d love for you to continue your career with the City and set the benchmark for a sustainable, inclusive and culturally safe workplace. With a range of benefits, flexible working options, learning and development opportunities, support services and the opportunity to give back to the community, the City has so much to offer! Click https://www.geelongaustralia.com.au/employment/article/item/8d1155a0d84344d.aspx [https://www.geelongaustralia.com.au/employment/article/item/8d1155a0d84344d.aspx] to view all the benefits to you working at the City. We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process. Applications and Enquiries Click the Position Description link to view more information about this position. Enquiries: Lynn McTavish – Senior Administration Team Leader | LMcTavish@geelongcity.vic.gov.au [LMcTavish@geelongcity.vic.gov.au] Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au [careers@geelongcity.vic.gov.au] noting your preferred method of communication and contact details and a member of the team will be in touch. We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience. We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.

Responsibilities

The role involves providing administrative support to the Community Care department, including rostering, finance tasks, and managing administrative inboxes. You will act as a point of contact for staff, clients, and the community while ensuring accurate service delivery and data management.