Administration Support Officer at MATER MEDICAL RESEARCH INSTITUTE LIMITED

Redlands, California, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Sep, 26

Salary

44.25

Posted On

12 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Administration, Customer Service, Patient Administration Systems, Time Management, Organizational Skills, Interpersonal Skills, Data Entry, Confidentiality, Problem Solving, Prioritization

Industry

Research Services

Description

About the role The Mater Private Hospital Redland Administration team has an opportunity available for an experienced Administration Support Officer to join the team on a permanent part time basis, 24 hours per week. Shift times range from 6:00am through to 7:00pm Monday – Friday and weekend hours 8am – 2pm. Salary range: $39.79 - $44.25 per hour plus superannuation [https://www.ato.gov.au/tax-rates-and-codes/key-superannuation-rates-and-thresholds/super-guarantee] and access to not-for-profit salary packaging up to $15,900 [https://account.smartsalary.com.au/benefits-available?ercode=MML]  + access to many staff benefits!  [https://www.mater.org.au/group/careers/working-with-mater] What you’ll be doing * Providing Exceptional Customer Service to patients, Visiting Medical Officers, and clients. You will frequently liaise with the VMO’s and their receptionists * Processing patient admissions, ensuring accurate data entry input and managing theatre schedules * Providing administrative support to clinical staff across the Patient Services and wider Mater team * Maintain a high level of discretion and confidentiality, complying with administration, and financial policies and procedures, maintaining accurate, current, and accessible files, including maintenance of records of relevant meetings and discussions * Provide administrative assistance to other senior staff and others as requested * Exercise judgement where necessary to solve immediate problems in situations where precedents have not been set and procedures not defined About you * Highly experienced in providing medical administration support (essential) * Highly developed time management and organisational skills * Strong computer skills including competence in using Patient Administration systems (or the ability to quickly learn new systems) * Demonstrated effective interpersonal skills and ability to work under the direction of others in a multidisciplinary team environment * Ability to organise and prioritise work effectively within a busy, fast-paced and demanding environment Why join us? Mater [https://www.mater.org.au/] is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare [https://www.mater.org.au/health/hospitals/mater-private-hospital-rockhampton], education [https://www.matereducation.qld.edu.au/], fundraising & philanthropy [https://www.materfoundation.org.au/] and research [https://www.materresearch.org.au/] — and it’s our people who make the difference. We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence. * Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits * Grow your career with access to industry-leading training and professional development through Mater Education * Wellbeing support through our Employee Assistance Program and on-site pastoral care teams * Access a range of health and wellbeing services with a corporate discount on private health insurance * Exclusive discounts across dining, retail, travel, accommodation (just to name a few!) * Stay active with unlimited access to discounted gyms via the Fitness Passport program * Convenient, discounted on-site parking * Enjoy great food with reduced prices at our campus cafés and coffee spots * Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team Be part of something bigger. Make your move with Mater [https://www.mater.org.au/about-us/careers]. #GETBETTERWITHMATER Applications close Friday the 19th of June 2026 –please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks). Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage [https://www.mater.org.au/about-us/who-we-are/reconciliation]. Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

Responsibilities

Provide exceptional customer service to patients and medical officers while managing patient admissions and theatre schedules. Deliver administrative support to clinical staff and maintain confidential records in compliance with financial and administrative policies.