Your responsibilities will include:

• Providing professional reception services and being the first point of contact for enquiries
• Answering and directing telephone calls and responding to email enquiries
• Managing incoming and outgoing mail and office correspondence
• Providing accurate information regarding Ozcare services and supports
• Preparing correspondence, reports, spreadsheets and other documentation
• Maintaining accurate client, employee and organisational records
• Filing, archiving and document management activities
• Assisting with purchasing, stationery and office supply management
• Supporting meetings, projects and administrative processes across the branch
• Assisting with business systems, quality activities and operational administration requirements
• Completing a range of general administration duties to support the delivery of high-quality care services

Your Attributes

We're looking for someone who takes pride in providing exceptional customer service and administrative support while maintaining a professional, positive and team-focused approach.

You will bring:

• Excellent organisational and time management skills
• A professional, friendly and confident phone manner
• Strong written and verbal communication skills
• High attention to detail and accuracy
• The ability to prioritise tasks and manage competing deadlines
• Strong problem-solving and critical thinking abilities
• A proactive attitude with a willingness to go the extra mile
• The ability to work independently while contributing to a collaborative team environment
• Sound interpersonal skills and the ability to build positive relationships with clients, families and colleagues
• A commitment to confidentiality and professionalism
• Previous experience in aged care, health care, community services or a similar environment will be highly regarded

How You'll Benefit