Administration Support - Patient Services at Loddon Mallee Health Network

Bendigo, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

2109.2

Posted On

29 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clerical Support, Administrative Service, Patient Management, Confidentiality, Communication, Teamwork, Customer Service

Industry

Hospitals and Health Care

Description

Work in an environment that offers: Support for career progression and development An opportunity to work with a leading regional health service 5 weeks annual leave! The Position Job Reference: 3057 Position Title: Administration Support - Patient ServicesClassification: HS1A Salary per fortnight (exc. super): $2,109.20Hours per fortnight: 80 (including an ADO every 4 weeks)Employment Status: Ongoing Full Tine Closing date: 12/10/2025 The Administration Support role is responsible to the Patient Services Nurse Unit Manager and provides an important clerical and administrative service to the Liaison Nurses. This position supports nursing and medical staff by providing daily clerical support for the management of patients coming into Bendigo Health for Elective Surgery. The position provides support and information to patients being admitted who, in many cases are concerned and unsure of hospital environments and may have coinciding other appointments relating to this scheduled surgery. A high level of ability to maintain patient, staff and managerial confidentiality is essential. Working with Bendigo Health Bendigo Health are a leader in regional health care, combining outstanding services with a strong education, training and personal development culture. Created by our community in the 1850s, we have a long, proud history of delivering excellent care to our community. Our organisation is diverse, welcoming and committed to delivering our vision of Excellent Care. Every Person, Every Time. Bendigo Health has around 5000 staff and a catchment area covering a quarter of the size of Victoria. The three main campuses of Bendigo Health are in Bendigo, with many services extended to regional settings including areas such as Mildura, Echuca, Swan Hill, Kyneton and Castlemaine. We offer a fantastic range of benefits for our staff, including: Staff health and wellbeing programs Career development and education opportunities Generous salary packaging opportunities, to increase your take-home pay each fortnight Flexible Working Arrangements Use of staff gym and pool and access to other fitness facilities through fitness passport program If successful for a position at Bendigo Health you must provide evidence of your full immunisation record as part of the on boarding process. Your New Division The Clinical Operations Division encompasses acute, cancer and mental health services. We provide a wide range of general medical, surgical and specialty services including but not limited to; Oncology, Cardiology, Renal, Emergency, Women’s and Children’s, Critical Care, Specialist Clinics, Cancer Clinics and Mental Health Services. Within a state-of-the-art hospital, our Ambulatory and Critical Care, Medical Services, Surgical Services and Women’s and Children’s (including an Early Parenting Centre) areas use the latest technologies to provide excellent care. Our world class Cancer Centre uses a multi-disciplinary, integrated approach to treat specific cancers. The Cancer Centre offers medical oncology, radiation oncology, specialist nurses, clinical trials and cancer research, palliative care, and a Cancer Wellness Program. The Mental Health Service provides psychiatric care and treatment across a large catchment covering the Loddon Mallee region. Family sensitive practice is central to our models of mental health care and best practice ensures the identification, inclusion and support of families, carers and children. Each year our onsite Specialist Clinics provide over 100,000 service events, we also see more than 60,000 people in our Emergency Department and welcome around 1700 babies into the world. The Clinical Operations Division assists with the admission of more than 50,000 patients into the hospital each year. Bendigo Region Bendigo is one of Victoria’s largest regional cities making it a great city to live and work in. Bendigo provides services for the region’s population of over 320,000 and so the city offers excellent schools, shopping and cultural precincts, sporting facilities and various tertiary facilities. We can offer generous flexible working arrangements - giving you more time to enjoy the fantastic restaurants, beautiful parks, walking trails and wineries within our region. Interested? We’d love to hear from you! Please ensure that you attach a cover letter and an up-to-date copy of your resume. Need more information? Please contact Bonnie Sheard Nurse Unit Manager on 03 5454 7572 for a confidential discussion. Diversity and Inclusion Bendigo Health is an Equal Opportunity Employer. We embrace diversity and social inclusion and encourage people from a diverse cultural background, people with disabilities and or Aboriginal or Torres Strait Islander people to apply. Position Description: HERE Careers Video Reference: Bendigo Health Careers Act with RespectX | We are proud to be a RespectX Accredited Employer. We have zero tolerance for sexual harassment, bullying and discrimination in our organisation. Learn more: www.respectx.com.au If you are an existing Bendigo Health employee, please ensure you apply with your Bendigo Health email address.

Responsibilities

The Administration Support role provides clerical and administrative services to the Liaison Nurses and supports nursing and medical staff in managing patients for Elective Surgery. This includes providing information and support to patients who may be anxious about their hospital experience.