SKG Services is a renowned national organisation with over 50 years of industry expertise. As a pioneer in delivering premium “soft” facility management services throughout Australia, we specialise in world-class cleaning, security, and maintenance solutions.
We are seeking a proactive and detail-oriented Administration Support professional to streamline operations and enhance team communication. In this role, you’ll work closely with the team, establishing a collaborative working relationship to ensure smooth day-to-day operations. Your responsibilities will include a variety of administrative tasks and maintaining the internal system, with a key focus on effective communication.

• Manage all inbox emails in a timely manner, ensuring follow-ups and resolutions where necessary.
• Provide helpdesk support nationally, working as a team with shared responsibilities.
• Support and action all escalations and work with internal and external portals.
• Complete all administrative tasks within the client and company portals.
• Assist in recording any site-related issues and preparing maintenance and corrective action reports.
• Ongoing client site inductions
• Assist recruitment, training, and ongoing management of employee rosters, including handling staff leave and replacements as needed.
• Coordinate with internals department and external service provider to ensure solutions to client work request are closed off via client portals.
• Reporting weekly, monthly and periodically
• Assist with documentation and reporting on any incident, accident, and near-miss reporting.