We’re looking for a proactive and motivated individual to join us as the Band 5 Admin Team Leader for Neurological Rehabilitation at the National Hospital for Neurology and Neurosurgery, part of the Queen Square Division.
This is a fantastic opportunity to step into a fast-paced, patient-facing leadership role, where you’ll oversee a team of administrative coordinators and play a key part in ensuring the smooth running of inpatient and outpatient rehab services.
The role combines team management, service coordination, and operational problem-solving, with responsibilities ranging from clinic oversight and patient pathway validation to managing data for national reporting through the UKROC database. If you’re passionate about supporting patient care, driving service improvement, and developing
leadership skills in a dynamic, supportive environment, we’d love to hear from you.
The main duties of the Band 5 Admin Team Leader (Rehab) include overseeing the day to-day operations of the rehabilitation administrative team, ensuring clinics and patient pathways run smoothly and efficiently.
The post holder will manage and support a team of Administrative Coordinators, handle rota planning, appraisals, recruitment, and training,
and act as a key point of contact for resolving complex queries and operational issues.
They will also coordinate and improve administrative processes, manage data accuracy (including responsibility for the UKROC database), support service performance monitoring, and contribute to service improvement initiatives. The role requires strong communication, leadership, and problem-solving skills to maintain high standards of
patient experience and operational excellence.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
We are a small but complex department, covering many different aspects of infectious diseases and tropical medicine. We operate an outpatient clinic as well as an emergency walk-in service, antibiotic infusion service, and pre-travel clinic.
We have spent many years building a tight-knit, friendly, welcoming, and warm environment to work in . As we are relatively small everybody gets to know each other which creates an open, informal and safe working culture. We believe people should enjoy their work and have fun, as well as working hard to provide a top class service.
We have an ongoing process to improve our staff’s working lives and regularly seek feedback from everyone as how to achieve this.
Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust

• In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.

UCLH top trust to work at in England – for the second year running! University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH

Please refer the Job description for details