JOB SUMMARY

We are seeking a dynamic, highly organised and detail-oriented Administrative Agent to join our team. The ideal candidate will possess strong office and administrative experience, demonstrating proficiency in various computer applications. This role requires excellent phone and messaging etiquette, and the ability to manage multiple tasks efficiently while providing outstanding support to our operations, owners, contractors, and guests.

QUALIFICATIONS

• Experience in a fast-moving business environment is essential.
• Proven office experience with a strong background in administrative roles.
• Proficient computer skills.
• Fluent, verbally and written, in the English language.
• Excellent phone etiquette with strong verbal communication skills.
• Exceptional organisational skills with the ability to prioritise tasks effectively.
• Strong typing skills with attention to detail for data entry tasks.
• Previous clerical experience is preferred.
• The aptitude for learning, adapting, and being flexible is a must.
  If you’re a motivated individual looking to contribute to a dynamic team environment while enhancing your administrative skills, we encourage you to apply for this exciting opportunity.
  Job Types: Full-time, Part-time, Permanent
  Pay: $22.00-$25.00 per hour
  Expected hours: 25 – 30 per week

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Life insurance
• On-site parking
• Paid time off

Application question(s):

• Are you located in, or near Fernie BC?

Work Location: In person
Application deadline: 2025-08-31
Expected start date: 2025-08-2

• Provide excellent internal and external customer service through email, phone, and digital messaging platforms.
• Provide clear, concise, and accurate tasks/messages/instructions for colleagues, contractors, vendors, property owners, and suppliers.
• Perform data entry tasks accurately and efficiently using a plethora of apps or platforms.
• Maintain organised filing systems for both physical and digital documents.
• Assist in scheduling appointments and managing calendars for team members.
• Prepare reports, presentations, and other documents as required.
• Process guest payments as required, ensuring all tasks associated with transactions are updated in a timely and accurate manner.
• Work in tandem with the Guest Communications team to deliver unrivaled guest and property owner customer service, problem-solving, and data management.
• Work with the sales team to promote upsell opportunities to guests.
• Work alongside the sales department to provide support with new inquiries and business acquisition administration.
• Provide additional administrative support as required. Especially as it relates to onboarding of new listings tasks.
• Collaborate with team members to improve office processes and workflows.