Administrative and Customer Service Assistant at BruntWork

Parañaque, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

0.0

Posted On

29 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Data Entry, CRM Management, Attention To Detail, Time Management, Administrative Tasks, Written Communication, Warranty Processes, Sales Experience

Industry

Staffing and Recruiting

Description

This is a remote position. Job Highlights Contract: Independent Contractor Schedule: 40 hours per week, flexible schedule with core hours requirement (available 8 AM - 10 AM EST for customer communications) Mon-Fri 8am -5pm (includes 1hr unpaid break) to start after 1-2 weeks more flexible Client Timezone: Eastern Time Zone Scope 40 hours per week Eastern Time Zone schedule with flexibility for most tasks Must be available to send customer messages starting at 8 AM EST Primarily offline work with some real-time customer communication requirements Supporting a golf cart dealership's sales and customer service operations Text message and email communication only (no phone calls) Working closely with three-person sales team Responsibilities Perform data entry tasks within the company's CRM system Execute follow-up messages to leads by pressing buttons and ensuring proper communication flow Filter and qualify marketing leads, removing gibberish or invalid entries File warranty claims by inputting existing information into required forms Register product warranties using provided customer and product information Review customer messages and phone call transcripts to develop frequently asked questions Support three salespeople through text message and email communication (no voice calls required) Maintain organized records and ensure all customer interactions are properly documented Requirements Strong customer service experience (required) Proven data entry and CRM management skills Excellent attention to detail with ability to catch discrepancies quickly Proactive work approach and strong time management abilities Experience with administrative tasks and back-office operations Ability to understand and categorize frequently asked questions Strong written communication skills for text and email correspondence (mainly non-voice) Previous experience working with warranty processes preferred Has proven ability in sales experience Benefits Independent Contractor Perks With HMO Coverage for eligible locations Permanent work from home Immediate hiring Steady freelance job Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process. ZR_29033_JOB

Responsibilities

The role involves performing data entry tasks within the company's CRM system and executing follow-up messages to leads. The assistant will support a sales team through text message and email communication, maintaining organized records of customer interactions.