MOLLY MAID is a fast-growing residential cleaning franchise in business for nearly 50 years.
The Comox Valley territory is seeking a highly organized, personable, and reliable Administrative & Operations Coordinator to help run day-to-day operations. This is a hands-on position for someone who enjoys keeping a business running smoothly and providing excellent service to both clients and staff.
About MOLLY MAID Canada:
Founded in 1979, MOLLY MAID is one of the world’s largest professional home cleaning services, with over 2 million cleans annually.

Our Core Values:

• Caring – We respect people, community, and the planet
• Client Focused – We build lasting relationships
• Teamwork – We succeed together
• ALL-IN – We strive for excellence
• Leadership – We contribute with passion and skill

Key Responsibilities:

• Handle sales calls and convert inquiries into bookings.
• Respond to and resolve customer complaints with professionalism.
• Oversee scheduling for cleaning teams.
• Manage supplies: purchase, track, and distribute to teams.
• Handle laundry of cleaning cloths/supplies.
• Complete bank deposits and manage basic bookkeeping.
• Oversee accounts receivable and follow up on outstanding payments.
• Manage and support staff: scheduling, communication, problem-solving.
• General email correspondence and client follow-ups.
• Light accounting support and record-keeping.

Qualifications:

• A friendly, cooperative attitude and a solution-oriented mindset.
• Strong command of English (spoken & written) with excellent spelling and grammar.
• Technology savvy.
• Previous experience in administration, sales, office management, or customer service.
• Mature and articulate with a professional manner.
• Solution-oriented and proactive — able to think ahead and resolve issues independently.
• Strong organizational and multitasking skills.
• Basic knowledge of accounting or bookkeeping is an asset.
• Valid driver’s license and reliable vehicle (some travel may be required).
• Must be available Monday to Friday, 8:00 AM – 4:30 PM, in-office with the possibility of some remote hours.

Compensation & Perks

• Salary: $40-45,000 per year.

If you’re someone who takes pride in keeping things running smoothly and loves working in a role where no two days are the same, we’d love to hear from you.
Please send your resume and a short cover letter explaining why you’d be a great fit.
Job Type: Full-time
Pay: $40,000.00-$45,000.00 per year

Benefits:

• Company events
• Extended health care
• Flexible schedule

Language:

• English (preferred)

Licence/Certification:

• Full Driver’s Licence (preferred)

Work Location: In perso

• Handle sales calls and convert inquiries into bookings.
• Respond to and resolve customer complaints with professionalism.
• Oversee scheduling for cleaning teams.
• Manage supplies: purchase, track, and distribute to teams.
• Handle laundry of cleaning cloths/supplies.
• Complete bank deposits and manage basic bookkeeping.
• Oversee accounts receivable and follow up on outstanding payments.
• Manage and support staff: scheduling, communication, problem-solving.
• General email correspondence and client follow-ups.
• Light accounting support and record-keeping