REQUIREMENTS

• Diploma/Degree in Business, Accounting, or related field.
• 1–2 years’ experience in operations, administration, or reporting (healthcare/finance background an advantage).
• Proficiency in Microsoft Excel & CRM systems.
• Strong organizational and time management skills.
• High attention to detail and ability to meet deadlines.

• Generate and issue case letters, reminders, and closure notices.
• Import new assignments from the CRM and create call schedules.
• Prepare and submit weekly/monthly reports to clients and management.
• Support billing tasks and ensure accurate payment imports.
• Coordinate with team leads to review and finalize reports.