JOB SUMMARY:

• Reporting to the Director of Care, the Administrative Assistant is responsible for clinical program support including coordination of Resident appointment scheduling, advanced administrative services, and health record management.

QUALIFICATIONS:

• Successful completion of Grade 12 or equivalent education and experience.
• Completion of Unit Clerk Course would be an asset.
• Experience or performing similar duties preferably in the health care field would be an asset.
• Proficient and accurate computer skills including data entry and working knowledge of Microsoft Office Suite (e.g., Excel, Outlook, Word).

SKILLS AND ABILITIES:

• Demonstrates an awareness of accident and injury prevention; adheres to safe work practices and procedures; and is responsible for maintaining self – wellness and reduced absenteeism.
• Demonstrates a commitment to customer relations and hospitality by being caring and courteous to Residents, families, visitors, and co-workers.
• Able to speak, read write and comprehend English.
• Excellent interpersonal and communication skills.
• Must have the ability to function as a cooperative Staff Member.
• Must have excellent interpersonal, organizational and communication skills.
• Demonstrates record of excellent attendance and must be able to stand, walk, stoop, read lift and carry at least 15 – 25 pounds on a regular basis.

Additional Information:

• Hours of Work: Monday to Friday 1600 – 2000
• Hours may be subject to change with required notice to incumbent

JNY4dXutz

• Provides reception at front desk and greets residents and visitors in a friendly, courteous manner. Present a positive and welcoming image while directing Residents, Visitors and Staff to appropriate areas.
• Answer the telephones efficiently and courteously; relay messages and calls to appropriate personnel and Residents; relay information to other departments as needed. Return phone messages promptly.
• Distributes resident mail
• Checks email and voicemail upon daily arrival, and regularly throughout your shift. Responds or redirects as appropriate
• Assembles and maintains resident health records, including thinning of charts.
• Provides reception duties and scheduling duties.
• Arrange for staffing replacement, in the absence of the scheduler.
• Books resident appointments and transportation as required by Nursing
• Performs clerical duties including photocopying and faxing as required.
• Orders, receives, and distributes incoming items to the units, prioritizing items requiring immediate attention, including oxygen vendor
• Monitors supplies weekly and replenish stock supplies.
• Keep work areas clean, tidy, and free of clutter always.
• Monitors clerical supplies and forms in nursing stations and restock weekly.
• Timely review and filing of discharge charts as per policy, always adhering to confidentiality of resident records legislation.
• Maintain phones and bracelets for residents.
• Coordinate resident schedules for podiatry and hair appointments and inform nursing.
• Other duties as assigned.