ADMINISTRATIVE ASSISTANT 1 - COEUR D’ALENE

The mission of the Idaho Industrial Commission is to fairly administer the Idaho Workers’ Compensation Law.
The Idaho Industrial Commission is looking for an Administrative Assistant 1 in the Coeur d’Alene field office. This position performs a wide variety of secretarial functions in the Rehabilitation Division Coeur d’Alene Field Office. Employees in this classification are typically delegated the authority to coordinate non-routine secretarial and clerical activities.
NOTICE: Applications will be accepted through 4:59 PM MST on the posting end date. If you are a current or temporary State of Idaho employee, you MUST apply through your internal LUMA account.

MINIMUM QUALIFICATIONS:

Good knowledge of:

• Office support functions including word processing, filing, composing a variety of business documents and front office reception duties
• Gathering and compiling data
• Balancing and coordinating a workload for multiple projects

PREFERRED QUALIFICATIONS:

• Experience aiding a manager, supervisor, and/or field consultant by interpreting, applying and explaining complex information such as regulation, policies or services
• Experience answering a business telephone using knowledge of business telephone procedures and etiquette
• An understanding and/or willingness to learn medical terminology
• Good time management/prioritization skills

• Provide Rehabilitation Support to the Industrial Commission Rehabilitation Division’s Field Consultants who are responsible for providing vocational rehabilitation services to injured workers
• First point of contact with the parties involved in the workers’ compensation system i.e. claimants, medical providers, sureties, employers, and attorneys
• Create and maintain the rehabilitation case files
• Research, analyze and compile accurate case information by independent contact with sureties, medical providers and claimants
• Utilize specialized case management software to prepare correspondence, and edit case note entries for correct grammatical and professional communication of information
• Work as a team to assure that timely and professional rehabilitation services are provided