ADMIN ASSISTANT II/DRIVE COORDINATOR, FIS

Permanent, Full Time (40 hours/week)
McMan Youth, Family and Community Services Association
Whitecourt, Alberta
We are hiring a permanent full-time Admin Assistant II/Drive Coordinator for our Family Intervention Services program in Whitecourt. This position plays a key role in supporting the program’s efforts to enrich the lives of children and families by providing efficient administrative and drive coordination.

WHO WE ARE:

McMan is a dynamic not-for-profit social service agency that provides a comprehensive range of programs and services in the Edmonton and North Region. Our talented and valued employees embody our organizational values of Commitment, Trust, Empathy, Respect and Genuineness in our daily practice. We’re proud of the work we do and the individuals we support.

WHAT YOU’LL DO:

Reporting to the Program Manager, you will work out of the Whitecourt office and balance the responsibilities of an Administrative Assistant and Drive Coordinator, providing essential support to our Family Intervention Services team. This role involves coordinating drives and family visits, managing office operations, and supporting financial and program functions.

KEY RESPONSIBILITIES:

· Maintains professional relationships with internal and external contacts.
· Acts as a point of escalation for service inquiries and manages on-call phone responsibilities.
· Ensures client confidentiality in all communications and interactions.
· Assists with reporting, mail handling, and maintaining client records.
· Manages financial tasks, including petty cash, invoices, and program budgets.
· Coordinates drive and visit schedules, monitors driver training, and ensures compliance with policies.
· Assists in arranging events and booking staff training as needed.
· Supervises office workflows, ensuring office equipment is operational and managing inventory.
· Adheres to safety standards and follows WCB reporting protocols.
· Collaborates to maintain a safe workplace, following emergency and evacuation procedures.
· Completes required training, participates in supervision, and maintains professional certifications.
· Performs additional tasks as assigned by the manager or supervisor.
· Build strong working relationships with families, community partners, and multidisciplinary teams.
· Ensure program delivery adheres to McMan’s values, policies, and accreditation standards.