Administrative Assistant (Academic Services Rotational) at The University of Queensland

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

80606.0

Posted On

02 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Organizational Skills, Client Service, Microsoft Office Proficiency, Teamwork, Adaptability, Confidentiality, Policy Interpretation

Industry

Civil Engineering

Description

Academic Services Division This is a full-time continuing position with salary in the range $76,025 - $80,606 (HEW 4), plus a generous super allowance of up to 17%. Excellent opportunity for a recent graduate to build foundational knowledge and launch your career in university administration with this unique rotational program, gaining broad-based, hands-on experience across key student services and academic areas. Australian Aboriginal and/or Torres Strait Islander peoples are strongly encouraged to apply. Based at our St Lucia campus About This Opportunity We are seeking motivated individuals to join our student and academic administration rotational program. This unique opportunity provides broad-based administrative experience across key areas like admissions, enrolments, graduations, and faculty support. You will rotate through different units on a flexible schedule, with full training provided to ensure you gain the essential knowledge and skills needed for a successful career in university administration. Key responsibilities will include: Administrative and Procedural Support Provide high-quality administrative support across various areas of the Academic Services Division and faculties. This includes tasks such as preparing materials for publications and examinations, processing a variety of student applications and requests, and assisting with the preparation of agendas and minutes. Customer Service and Query Resolution Serve as a key service point, providing quality customer service to students and faculty clients. You will answer basic student queries, provide advice and assistance on a range of issues, and quickly gain an understanding of relevant university policies and procedures. System Operation and Collaboration Effectively use various IT systems (SI-net, Business Objects, Microsoft Office) to complete tasks and process information. You will also maintain effective communication by liaising with academic and administrative colleagues across the University and attending marketing events as required. Please note for some of the rotational functions (examinations and graduations) restricted leave periods, intercampus travel, weekend shifts and rostered work outside standard hours during peak periods will be required. About You Completion of a degree/diploma level qualification. Excellent oral and written communication skills and proven liaison abilities, demonstrating a strong commitment to providing high-quality client service. Well-developed organisational skills with the ability to manage competing priorities, meet deadlines, and consistently demonstrate accuracy and attention to detail. You must also be able to maintain confidentiality. Demonstrated proficiency with the Microsoft Suite (Word, Excel, PowerPoint, etc.). You also have a broad understanding of the university environment and the ability to interpret and apply policies and procedures in student and academic administration. Ability to work effectively as part of a team and can readily adapt to change and evolving work practices and processes. You must maintain unrestricted work rights in Australia for the duration of this appointment, and may be required to complete background checks including, criminal history and education checks. Employer sponsored work rights are not available for this appointment. About UQ As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world. Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as: 26 weeks paid parental leave or 14 weeks paid primary caregiver leave, 17% superannuation contributions, 17.5% annual leave loading. Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight. Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family. Cheap parking, On campus childcare and Salary packaging options. Want to Apply? All applicants must upload the following documents in order for your application to be considered: Cover letter (maximum 1 page) Statement addressing the ‘About You’ section. (maximum 2 pages) Resume For more information about this opportunity, please contact Michelle at michelle.woods@uq.edu.au. For application queries, please contact talent@uq.edu.au stating the job reference number (below) in the subject line. Applications close 12 October 2025 at 11.00pm AEST (Job Reference Number - R-56491). UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role. We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to talent@uq.edu.au for accessibility support or adjustments. If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board. The University of Queensland (UQ) acknowledges the Traditional Owners and their custodianship of the lands on which UQ is situated. We pay our respects to their Ancestors and their descendants, who continue cultural and spiritual connections to Country. At the University of Queensland, we are proud to be one of Australia’s leading research and teaching institutions, consistently ranking among the top 50 universities worldwide. As a member of the prestigious Group of Eight (Go8) universities, UQ is widely recognised for its intensive focus on research and teaching excellence – evidenced by our numerous accolades including more teaching awards than any other Australian University and reflected in UQ being the number one recipient of ARC Fellowships and Awards nationally across all scheme years (totalling 452 awards worth $339 million). Our state-of-the-art facilities, libraries, and cutting-edge research centres offer unparalleled opportunities for academic and professional growth. With five faculties, a number of globally recognised research institutes, and over 100 research centres, we attract an interdisciplinary community of more than 7000 staff, supporting more than 55,000 current students from over 137 countries. UQ is dedicated to supporting the career aspirations of our students and staff. Our comprehensive career services provide personalized guidance, skills development, and networking opportunities to help you achieve your professional goals. Whether you are a student seeking internships and job placements or a staff member looking for career advancement, UQ is here to support you every step of the way. UQ values equity, diversity and inclusion and seeks to reflect the broader community by attracting and retaining high-quality staff from a range of backgrounds. Our commitment to equity, diversity, and inclusion aims to ensure that everyone at UQ feels valued and empowered to achieve their full potential. We are particularly interested to hear from people who bring diversity to UQ – whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability. Whether you are a recent graduate, an Academic, or an experienced professional, UQ offers a wide range of opportunities to help you grow and succeed. Explore our current job openings, discover our programs, and become part of a community that is dedicated to creating lasting, meaningful impact for the communities in which we live and work. For more information about working at UQ and our employee benefits (such as generous leave provisions, 17% superannuation, flexible working arrangements, and health and wellness discounts) please visit Why Work at UQ.

Responsibilities

Provide high-quality administrative support across various areas of the Academic Services Division and faculties. Serve as a key service point, providing quality customer service to students and faculty clients.