Job Summary
We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at a reputed Physiotherapy Clinic in southwest Edmonton. The ideal candidate will have excellent communication and computer skills, as well as a strong commitment to providing exceptional customer service. As an Administrative Assistant, you will be responsible for performing a variety of administrative tasks to support the smooth operation of our office.
Duties
- Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns.
- Coordinate a detailed and accurate intake of information on the patient’s first visit to the clinic and throughout their treatment plan.
- Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information.
- Coordinate scheduling of patient appointments and maintain the patient’s medical record.
- Collect payment at time of service.
- Track coverage for all funding streams to ensure approval.
- Corresponding with Motor Vehicle adjusters, Workers Compensation Board Case - Managers and other insurance company representatives.
- Ensure appropriate data entry and billing.
- Coordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxes.
- Provide administrative support to the Physiotherapists while maintaining excellent communication.
Job Type: Part-time
Skills
To excel in this role, you should possess the following skills:
- Strong customer service skills with excellent phone etiquette
- Proficiency in computer applications including Microsoft Office Suite (Word, Excel, Outlook)
- Experience with Jane software is preferred
- Excellent organizational skills with the ability to prioritize tasks effectively
- Attention to detail and accuracy in data entry and record keeping
- Strong written and verbal communication skills
- Ability to work independently as well as in a team environment
If you are a motivated individual with a passion for providing exceptional administrative support, we encourage you to apply for this position. We offer competitive compensation and benefits packages, as well as opportunities for professional growth within our organization.
Please note that only qualified candidates will be contacted for further consideration.
Thank you for your interest in joining our team as an Administrative Assistant.

Please refer the Job description for details