Cochlear is the global market leader in implant hearing solutions. Cochlear’s mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear.
Cochlear Asia-Pacific, the fastest growing division of Cochlear Ltd, has a direct market presence in Japan, Korea, China, India, SE Asia and Australia & New Zealand. Cochlear conducts most of its leading research, development, and manufacturing of cochlear implants in the Asia Pacific region with state-of-the-art manufacturing facilities in Australia and repair facilities in Malaysia. We are building a new facility in Chengdu to serve China and emerging markets and increase global production.
The Opportunity
We are seeking an Administration Assistant to support our ANZ business. Reporting directly into the General Manager, ANZ this role provides critical administrative support and coordination for the ANZ leadership, whilst also supporting key events and stakeholder facilities tours.

Responsibilities include:

• Coordination for Facilities Tours at Australian Cochlear Offices
• Collaborate with ANZ Sales and Marketing teams and create an in-field promotional/comms plan to inform the market of this service
• Maintain and continuously improve the Tours Playbook for all relevant sites.
• Collaborate with facilities to ensure smooth operation of tours.
• Event support for the professional education programme
• Support with the administration and coordination of all Professional Education webinars
• Working with the ANZ Marketing Events Coordinator, support the delivery of planned professional education events throughout the year.
• General Admin Coordination and Team Support across meetings, travel, diary management and events support.

About You. As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. To add value to Cochlear in this role, you’ll be able to demonstrate the following skills and experience:

Essential

• 3+ years’ experience in administration, events and/or team assistant role
• Strong customer service skills
• Experience co-ordinating events (with internal and external stakeholders)
• Ability to multitask, prioritise and meet agreed timeframes
• Demonstrated high level of attention to detail
• Excellent organisational skills
• Sense of urgency and able to work autonomously
• Proficient in Microsoft Word, Excel and Power Point and ability to learn new systems
• Outstanding team player and with proven experience in working with customers
• Strong verbal and written communication skills
• Demonstrated initiative, flexibility, enthusiasm and commitment

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

CochlearCareers

How we recognise your contribution
We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.
For more information about Life at Cochlear, visit www.cochlearcareers.com
At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We’re open to a conversation about what flexibility means for you.

• Coordination for Facilities Tours at Australian Cochlear Offices
• Collaborate with ANZ Sales and Marketing teams and create an in-field promotional/comms plan to inform the market of this service
• Maintain and continuously improve the Tours Playbook for all relevant sites.
• Collaborate with facilities to ensure smooth operation of tours.
• Event support for the professional education programme
• Support with the administration and coordination of all Professional Education webinars
• Working with the ANZ Marketing Events Coordinator, support the delivery of planned professional education events throughout the year.
• General Admin Coordination and Team Support across meetings, travel, diary management and events support