JOB SUMMARY

We are seeking a detail-oriented and highly organized Appointment Coordinator to join our team. The ideal candidate will be responsible for managing appointment scheduling, ensuring efficient communication between clients and staff, and maintaining accurate records. This role is essential in providing exceptional customer support while contributing to the smooth operation of our office.

QUALIFICATIONS

• Previous experience in an office or administrative role is preferred; experience as a dental receptionist is a plus.
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
• Excellent customer support skills, demonstrating patience and professionalism in all interactions.
• Proficiency in data entry with attention to detail to maintain accurate records.
• Ability to work independently as well as part of a team, contributing positively to the workplace culture.
  If you are passionate about providing exceptional service and possess the necessary skills, we encourage you to apply for the Appointment Coordinator position today!
  Job Type: Full-time
  Pay: $15.64-$22.55 per hour

Benefits:

• Paid time off
• Vision care

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• Mandarin (preferred)

Work Location: In perso

• Schedule and confirm appointments for clients, ensuring optimal use of time and resources.
• Manage incoming calls and inquiries, providing information and assistance as needed.
• Maintain accurate records of appointments, client interactions, and follow-up tasks using office software.
• Assist with data entry tasks to ensure all client information is up-to-date and accurately filed.
• Collaborate with team members to enhance customer service delivery and improve operational efficiency.
• Utilize phone systems effectively to manage calls and communicate with clients professionally.