JOB DESCRIPTION

We are looking for an Administrative Coordinator to manage the front office reception desk, provide support to managers, other staff and office visitors by handling a variety of tasks in order to ensure that all interactions between our organization and others are positive and productive.

EDUCATION AND / OR EXPERIENCE

Post-secondary education or 2 years of related work experience
Knowledge of the Statutory Accident Benefits Schedule
Bilingualism (French) is an asset

QUALIFICATIONS

Relevant experience in an Administrative role is required
Demonstrated ability to type a minimum of 35 W.P.M.
Proficiency in Microsoft Office Suite
Must possess strong tendencies for accuracy and attention to detail
Demonstrated ability to work independently, prioritize work activities and manage time efficiently
Solid working knowledge of PIPEDA/PHIPA and best practices
Demonstrated ability to promote a positive team-oriented environment
Demonstrated ability to work well under pressure
Fluent command of the English language verbal/written

Answering phones
Communicate with assessors, clients, and examinees regarding appointment scheduling, appointment changes, etc.
Call evaluees to confirm appointment details
Arrange ancillary service (transportation, translation and chaperone) as required
Greeting and assisting evaluees with intake process in clinic
Providing chaperone services in clinic as required
Arbitration letters
Monitor incoming faxes
Medical document preparation (as needed)
Following up on missed/cancelled appointments
Forward all emails/documents/invoices/requests/inquiries received to the correct person/department
Communicate clearly with clients, assessors, and examinees
Perform miscellaneous job-related duties as assigned
Pay: $36,000.00-$38,000.00 per year

Benefits:

• Casual dress
• Dental care
• Extended health care
• On-site parking
• Paid time off
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Hybrid remote in Toronto, O