Administrative Assistant at Atronic Alarms

Lenexa, Kansas, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

0.0

Posted On

31 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Detail-Oriented, Organization, Follow-Through, Technology Comfort, Billing, Data Entry, Payment Processing, Invoicing, Administrative Support, Multitasking

Industry

Security and Investigations

Description

Description About us Atronic Alarms is a locally owned and operated security company serving both residential and commercial customers. We specialize in security and fire alarm systems, video surveillance, access control, and automation solutions. Our reputation is built on customer service, long-term relationships, and dependable protection for our community. Position Overview We are seeking a detail-oriented, customer-focused Administrative Assistant to support our sales, billing, and operations. This role is critical to maintaining smooth day-to-day administrative functions and delivering an excellent customer experience. The ideal candidate is comfortable with technology, communicates clearly, and takes pride in organization and follow-through. Responsibilities Duties include, but are not limited to: Answering incoming phone calls and managing/responding to emails Receiving and distributing sales leads Taking customer payments via credit card, ACH, and processing check payments Contacting customers regarding past due invoices and failed auto-draft payments Handling customer cancellation requests, including retention efforts and processing cancellation paperwork Converting approved sales proposals into work orders Invoicing customers for completed work and recurring monthly services Produce and distribute insurance certificates/assist customers with obtaining alarm permits What We’re Looking For A team player who takes ownership of their work Someone who values accuracy, consistency, and customer satisfaction A dependable, self-motivated professional who enjoys helping customers What We Offer Stable, full-time position with a locally owned company Supportive team environment Opportunity to grow within the company Competitive compensation based on experience Benefits: Schedule: Monday–Friday, 8:00am–5:00pm Time Off: 8 paid holidays per year + PTO Retirement: 401(k) with company match Growth: We promote from within—real advancement opportunities! Culture: Team lunches, special outings, and recognition events Coverage: Atronic pays 75% of employees’ Medical, Dental, Vision, Life, and Disability insurance Requirements Strong customer service and communication skills Administrative or billing experience preferred Detail-oriented with good follow-up habits Comfortable with computers and technology Ability to multitask in a fast-paced office environment

Responsibilities

This role supports sales, billing, and operations by managing incoming communications, processing payments, handling customer inquiries, and converting sales proposals into work orders. Key duties include invoicing, managing cancellations, and assisting customers with necessary documentation like alarm permits.