Administrative Assistant, Banquets - Waldorf Astoria New York
After undergoing a transformative restoration, The Waldorf Astoria New York is set to reignite its magnetic allure. The Waldorf Astoria New York is seeking team members to unveil a new era of luxury which embodies the spirit of New York City.
With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.
At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.
Want to learn more? ,
Classification: Full-Time
Shift: Various – must be available weekdays, weekends, and holidays.
Pay Rate: The pay rate for this role is $40 - $42 per hour and is based on applicable and specialized experience and location.

SKILLS & QUALIFICATIONS

• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office (Word, Excel, Outlook); catering software experience is a plus
• Ability to work independently and manage multiple projects under tight deadlines
• Professional demeanor and attention to detail
• Prior experience in hospitality or administrative roles (2–3 years preferred)

• Prepare and post in Banquet officer banquet event orders and diagrams (BEOs)
• Maintain calendars and files for catering and banquet events
• Answer and route calls, manage inquiries, and maintain client communication
• Organize and maintain event files and documentation
• Assist with day-of-event coordination, including setup and guest relations
• Order and manage office supplies and catering materials
• Process purchase orders and vendor/client invoices
• Create and distribute daily, weekly, and monthly event reports by 2pm each day
• Prepare weekly payroll for Banquet Servers, Bartenders and Houseman
• Process banquet checks
• Banquet Server Scheduling