BEYOND PHYSIOTHERAPY CLINIC is seeking a Part Time Physiotherapy Clinic Administrator for Monday, Tuesday & Wednesdays.

JOB SUMMARY

Front Reception

• Greet and welcome patients warmly and professionally
• Efficiently schedule appointments over the phone and in-person
• Manage emails and respond in a timely manner
• Ensure patients’ overall experience is both exceptional and comfortable
• Keeping the area clean & presentable all times
• Laundry

Telephone

• Answer phones warmly and professionally
• Check voicemails as needed and address each message
• Contact offices and parties involved with patient care

Patient Scheduling:

• Schedule, reschedule and cancel patients appointments
• Monitor the schedule and anticipate/perform administrative needs.
• Ensure all patient data is accurately entered into our software

Billing and Administration

• Complete billings to 3rd party payers, including MSP, WSBC, ICBC, Pacific Blue Cross, Telus Health, etc.
• Process debit/credit/cash/gift card transactions
• Complete claims/pre-approvals and mail on the day of patients visit
• Keep work space professional, clean and tidy
• Prepare and deposit bank deposits and cash receipt logs
• Ensure proper and accurate cash management
• Manage billing rejections, submissions and aged receivables
• Manage and secure petty cash
• Complete and file reports as required

Please refer the Job description for details