REF NUMBER: RHONDDA CYNON TAF RQ1525318

Job Title: Administrative Assistant - Adult Social Care Team
Please do not apply for this role unless your CV meets the following general requirements, as well as the more specific ones listed further down the ad:
You must be UK based and have the right to work in the UK.
For office based and hybrid roles, your commute to the place of work must be less than 1 hour.
This is a temporary role. Please do not apply if you are seeking a permanent position.

SKILLS & EXPERIENCE REQUIRED:

• Welsh Language Skills – Level 1 (Essential)
• A good general standard of education.
• Proven experience in an office-based environment, with a focus on administrative support.
• Confident in entering and retrieving data from computerised systems.
• Familiarity with Microsoft Windows-based applications and awareness of data accuracy and quality procedures.

WHAT’S INVOLVED WITH THIS ROLE: THE PURPOSE OF THE ROLE IS TO

The post holder will provide vital business support within Adult Social Care, contributing to the delivery of social care services across Rhondda Cynon Taf. The post-holder will work closely with team members and partner agencies to help the Council achieve its core objectives.

KEY RESPONSIBILITIES:

• Carry out general administrative tasks, including photocopying and filing, to support team operations.
• Input and maintain client records using the WCCIS system and other divisional databases.
• Prepare and dispatch documents related to client assessments and reviews, ensuring compliance with procedural standards.
• Manage incoming and outgoing correspondence, ensuring timely processing and distribution.
• Handle telephone calls and messages professionally, offering assistance or directing queries as appropriate.
• Provide absence cover for other administrative colleagues as required.

PLEASE QUOTE THE JOB TITLE & VACANCY REFERENCE NO. IN YOUR APPLICATION, OR WE WILL BE UNABLE TO MATCH YOUR CV TO THE ROLE BEING APPLIED FOR.

Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.
Due to the number of CVs being sent to us unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion.
XI Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please