JOB TITLE:

Administrative Assistant-Coordinator (Customer Service)
Location: Ajman, UAE (On-site & Partial Work-from-Home)
Monthly Salary: 3,000 dirhams (reviewed annually)

POSITION OVERVIEW

We are seeking a proactive and highly organized Administrative Assistant Coordinator to support the company’s managing executive and the wider office. In this role, you will function as an extension of the executive, handling day to day communications, scheduling, administrative tasks, office coordination, and customer communication. The ideal candidate has excellent verbal and written English communication skills, strong attention to detail, and the ability to multitask effectively.

QUALIFICATIONS

Previous experience in administrative, office coordinator, personal assistant, customer service, or project coordinator roles is preferred.
Bachelor’s degree is a plus but not mandatory; relevant experience is highly valued.
Excellent verbal and written English communication skills (required).
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and common email/calendar tools.
Ability to handle confidential information with discretion.
Detail-oriented, proactive, adaptable, and able to work independently while following instructions.

1. Work closely with the executive to anticipate needs and act as their “double” when required.
2. Communication Management
3. Respond to emails, phone calls, and other correspondence.
4. Scheduling & Calendar Coordination
5. Schedule appointments, meetings, and travel arrangements.
6. Send timely reminders and ensure the executive is fully prepared.
7. Draft, edit, and format reports, presentations, and other documentation.
8. Maintain organized filing systems (both digital and physical).
9. Track and follow up on pending tasks, deadlines, and project milestones.
10. Keep records, and essential documents current.
11. Relay key information to the executive and follow through with next steps.
12. Research topics, compile information, and present findings as needed.