SKILLS, KNOWLEDGE & EXPERTISE

• Helpful and Professional Attitude

Demonstrates a positive and approachable demeanor when interacting with colleagues, clients, and stakeholders. Maintains professionalism in all communications and situations, ensuring a supportive environment that fosters teamwork and collaboration.

• Good Time-Management and Ability to Work to Deadlines

Effectively prioritizes tasks and manages workload to meet tight deadlines without compromising quality. Shows strong organizational skills, balancing multiple responsibilities simultaneously while maintaining productivity and efficiency.

• Excellent Communication Skills

Possesses strong verbal and written communication abilities, capable of conveying information clearly and concisely to diverse audiences. Skilled in active listening, ensuring understanding and facilitating effective two-way communication within the team and with external contacts.

• Good Working Knowledge of MS Office (Outlook, Word, Excel, etc.)

Proficient in using Microsoft Office applications to create, edit, and manage documents, spreadsheets, and email correspondence. Utilizes features and functions of these tools to enhance productivity and streamline day-to-day operations.

• Attention to Detail

Displays meticulous attention to accuracy in all tasks, ensuring data integrity, error-free documentation, and adherence to company standards. Identifies discrepancies and takes corrective actions promptly to maintain high-quality outcomes.

ABOUT DAINS

At Dains, our core values: Integrity, Fairness, Working & Succeeding Together, and Valued Relationships are the foundation of our firm. These principles guide our daily interactions and decision-making processes, ensuring we maintain the highest professional standards while fostering positive relationships with clients and colleagues alike. We are committed to upholding these values now and in the future, as they define who we are and the firm we aspire to be.
We offer ambitious professionals the opportunity to thrive in a dynamic and supportive environment. As we continue to expand, we’re seeking talented individuals ready to drive growth, make an impact, and excel in their careers. If you’re eager to be part of a forward-thinking team shaping the future of accountancy, we want to hear from you

THE ROLE

We’re looking for an enthusiastic, reliable, and detail-oriented individual who thrives in a busy, professional environment. You’ll be someone who takes pride in delivering high-quality work and understands the importance of excellent administrative support in helping a business run smoothly.
The ideal candidate will have strong organisational skills, a proactive mindset, and a willingness to learn and adapt. You should feel confident working independently as well as part of a team and be comfortable interacting with colleagues at all levels of the business.
You’ll be the kind of person who takes initiative, notices what needs to be done, and takes action to keep things running smoothly. Whether it’s ensuring a meeting room is prepared, documents are perfectly formatted, or communication is handled professionally, you’ll bring a sense of ownership and pride to everything you do.

KEY RESPONSIBILITIES

• Assist the administration team with a range of clerical and organisational tasks, including filing, data entry, document preparation, and general office coordination to ensure smooth day-to-day operations.
• Prepare and set up meeting rooms for internal and external meetings, including arranging seating, setting up equipment, and providing refreshments such as teas and coffees, to create a welcoming and professional environment.
• Handle all incoming and outgoing mail, including sorting, scanning, distributing, and ensuring timely delivery to relevant departments. Coordinate with postal and courier services as needed.
• Serve as a first point of contact by answering incoming calls promptly and professionally, screening and redirecting calls or taking messages to ensure effective communication across the firm.
• Monitor inventory levels of office supplies, identify replenishment needs, and place orders in a timely manner to ensure consistent availability of materials and avoid operational disruptions.
• Maintain and update internal office databases with accuracy and attention to detail, ensuring records are current, complete, and easily accessible for the team.
• Monitor and reorder office supplies to maintain stock levels for smooth daily operations. Oversee the upkeep of the kitchen area by ensuring tea, coffee, sugar, paper towels, and bins are adequately stocked and maintained.