Location; Nottingham (On-site only)
Reporting to: Task Force Lead
Employment Type: Full Time/Permanent
Working Hours: Monday – Friday (37.5hours/per week)
Salary: £23,000 - £24,000 (Depending on Experience)
Annual Leave: 20 days (excluding Bank Holidays)

JOB DESCRIPTION

Delphi Care Solutions Ltd is a specialist consultancy providing strategic, compliance, and operational support to the care and education sectors. We work closely with providers and regulators to ensure services meet and exceed required standards.
We are seeking a proactive and highly organised Administrative Assistant to support the smooth running of our care consultancy operations. This role is vital in ensuring that our internal systems are up to date, communication with all stakeholders is timely and efficient and that administrative processes support the delivery of high-quality services to clients.
The ideal candidate will be confident using Microsoft Teams and other MS Office applications, able to manage multiple tasks at once and be a clear communicator – both verbal and written. You will work closely with our leadership and operations team to keep administrative systems running smoothly.

ESSENTIAL SKILLS & EXPERIENCE

• Proficient in Microsoft Teams, Outlook, Word and Excel
• Excellent organisation and time management skills
• Strong attention to detail and accuracy
• Proactive, flexible, self-motivated with the ability to work independently
• Clear and professional written and verbal communication
• Ability to track and manage multiple concurrent tasks effectively
• Minimum 2 years work experience in a similar administrative support role

• Maintain and organise digital files and data stored in Microsoft Teams
• Update and maintain work related documentation including a Taskforce Allocation Calendar.
• Support with providing data for invoicing and advance payment notifications
• Contact and follow up with contractors regarding potential work opportunities
• Track key milestones for project/taskforce allocations e.g. dates of site visits, report deadlines
• Manage weekly timesheet process including sending reminders, tracking and reporting
• Track contractor invoice deadlines, send reminders and follow up as needed
• Provide general administrative support as needed