• Work Term: Permanent
• Work Language: English
• Hours: 35 to 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

COMPUTER AND TECHNOLOGY KNOWLEDGE

• MS Excel
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• MS Office
• Electronic mail

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Repetitive tasks
• Large caseload
• Large workload
• Work with minimal supervision

• Establish and implement policies and procedures
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Order office supplies and maintain inventory
• Greet people and direct them to contacts or service areas
• Type and proofread correspondence, forms and other documents
• Conduct research
• Perform data entry
• Provide customer service
• Work with the marketing department to understand and communicate marketing messages to the field