Job Title: Administrative Assistant / Accounting Clerk
Location: Ducts Plus Inc – Niagara Falls, ON
Employment Type: Full-Time
Start Date: To Be Determined

ABOUT US

We are a growing HVAC Contracting and Sheet Metal Fabrication shop located in Niagara Falls, Ontario, serving residential, commercial, and industrial clients throughout the region since 2015 (Over 10 years!). Our company is built on professionalism, precision, and a strong team-first attitude. As a small business, our team members wear multiple hats, and we value individuals who are self-directed and take the initiative to get things done.

POSITION OVERVIEW

We are currently seeking an Administrative Assistant to support our office operations. This is a role where the primary focus is on administrative support, with the opportunity to assist in accounting and bookkeeping functions. This is an excellent opportunity for someone with strong administrative skills and a background/ interest in accounting or bookkeeping who thrives in a dynamic, team-oriented environment.

QUALIFICATIONS

• Proven experience in an administrative or office assistant role
• Background in bookkeeping, or financial support is an asset
• Proficiency in QuickBooks Desktop and QuickBooks Online
• Strong Excel and computer skills required
• Highly organized, detail-oriented, and self-directed
• Able to manage multiple priorities and work in a fast-paced environment
• Strong written and verbal communication skills
• Experience in the trades or construction industry is an asset

ADMINISTRATIVE DUTIES

• Greet and assist clients, vendors, and visitors professionally
• Manage front desk, answer phone calls, and respond to customer inquiries
• Create and process work orders for service calls and installations
• Coordinate and schedule service appointments with technicians
• Organize and maintain company records and filing systems (physical and digital)
• Monitor and manage email inboxes, correspondence, and follow-ups
• Maintain office supplies and place orders as required
• Provide administrative support to management as needed
• Assist bookkeeper with data entry, invoicing, and basic bookkeeping tasks
• Support payment tracking, accounts receivable, and billing follow-ups
• Help prepare monthly financial reports and reconcile job-related transactions
• Cross-train with the bookkeeper to support financial processes as needed