Administrative Assistant at East Bay Motorsports Inc

Hayward, California, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Excel, Microsoft Word, Computer literacy, Bilingual, Customer service, Phone etiquette, Data entry, CRM software, Service writing, Repair order management, Warranty processing, Clerical duties, Multitasking, Problem-solving, Organization, Detail-oriented

Industry

Automotive

Description

Description East Bay Motorsports is looking for an enthusiastic, knowledgeable, and experienced full time Administrative Assistant to the General Manager, Sales Manager, Service Manager and Parts Manager. We represent the following brands in our East Bay location: Honda, Yamaha, Kawasaki, Suzuki, Sea-Doo, Can-Am, Polaris, and CF Moto. We value long term relationships with our customers and therefore are looking for candidates with a great attitude, outstanding work ethic, and bilingual (Spanish/English) skills. Qualifications Excel, Word, and overall computer literacy required Bilingual (Spanish) preferred Organized, detail-oriented, and able to multitask in a fast-paced environment Comfortable handling confidential information Problem-solving attitude with willingness to learn new systems and processes Job Responsibilities (including but not limited to): Administrative / Front Desk Duties: Answer, screen, and forward incoming phone calls Track incoming calls using developed Excel spreadsheet Greet customers and direct them to the appropriate department (sales, finance, or service) Assist customers in person and over the phone Learn and understand sales and delivery protocols; coordinate with delivery driver to ensure timely delivery of the correct unit Maintain point-of-sale displays and materials as needed Learn CRM system and update new customers in real time Learn product lines carried Perform general clerical duties such as filing, photocopying, transcribing, and faxing Service Support / Service Writer Duties: Greet service customers and schedule service appointments Write repair orders and communicate service details to technicians Provide status updates to customers regarding service progress Manage service jobs in progress and help ensure timely completion Assist with ordering and tracking parts for warranty or recall work Support submission of warranty invoices and follow up on outstanding items Maintain strong relationships with customers, OEMs, and vendors Support service department in meeting monthly sales goals Additional Responsibilities: Organize office and assist associates to optimize procedures Create and update records ensuring accuracy Resolve office-related issues and handle requests from managers and employees Operate office equipment, including printers, fax machines, and scanners Benefits: Medical, dental, vision, life, accident, hospital, and critical illness insurance 401k PTO Job Type: Full-time

Responsibilities

The Administrative Assistant will manage front desk operations, handle incoming calls, and greet customers while supporting the sales and service departments. Responsibilities also include writing repair orders, updating CRM systems, and performing general clerical tasks to ensure office efficiency.