ADMINISTRATIVE ASSISTANT

Calgary Sales Office
Engineered Air is one of North America’s largest manufacturers of heating, air conditioning, ventilation, refrigeration, energy recovery, and heat transfer products. Engineered Air’s integrated sales, design, and manufacturing groups enable the company to produce equipment that is designed to fit a specific project’s requirements.
Engineered Air is seeking a dynamic, results-oriented individual to fill the role of Administrative Assistant for our Calgary Sales Office. The office is located at 1421 Hastings Cres SE, Calgary, AB T2G 4C8, Canada. Engineered Air is looking for a dependable individual desiring a long-term employment opportunity. Engineered Air offers remuneration packages that include industry-competitive salaries and benefits.

EXPERIENCE REQUIRED:

• Minimum 3 to 5+ years of administration experience in an office setting.
• Experience in handling a multi-line phone system is a must.
• The ability to create and automate data entry and retrieval from within Excel and other Microsoft programs would be a definite asset.

SKILLS REQUIRED:

• Advanced skill levels in Microsoft Word, Excel, Outlook 365, and PDF readers are required.
• Must possess a high level of verbal and written communication skills.
• Strong organizational skills and attention to detail, with a great level of accuracy.
• Should be a team player and have the ability to work independently.
• Strong customer service skills are a must.

• Answer and transfer telephone calls to the appropriate individuals.
• Greet customers and offer support to meet their needs.
• Filing, order entry, and tracking of orders and production schedules.
• Sending and receiving mail and courier shipments.
• Review submittal drawings and compare order entries for accuracy and report discrepancies.
• Warranty parts orders.
• Maintain and order office supplies as needed.
• Prepare bank deposits.
• Tracking invoice ageing reports.
• Compile credit responses and submit reports on over 60-day accounts.
• Monitor customer account details for non-payments, delayed payments, and other irregularities.
• Manage credit applications and updates as required.
• Other duties as assigned.