About the job

If you’re looking for more, you’ve come to the right place.

From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity.

Job Description

Be part of what makes us different.

You’ll play a key part in supporting our store teams by creating a welcoming, organized, and people-focused experience behind the scenes. Through strong communication, attention to detail, and a commitment to service, you’ll help ensure our teams have the support they need to deliver an exceptional fresh shopping experience every day. Here are some of the other ways you’ll help us stand out:

• Deliver outstanding internal customer service while supporting Farm Boy’s vision of the best fresh shopping experience.
• Partner with store leadership and key stakeholders to support strategies that drive business goals and operational success.
• Foster a culture of trust and engagement by supporting open communication, celebrating successes, and sharing team goals.
• Serve as a point of contact for store team members by responding to employment-related inquiries, including pay, benefits, and policy or guideline clarification.
• Support new hire administration by coordinating orientations, preparing onboarding packages, and assisting with benefit enrollment documentation.
• Provide administrative support for ADP processes, including data entry, timecard corrections, system reporting, absence management, and system auditing.
• Assist with store staffing activities by greeting candidates, scheduling interviews, and supporting candidate screening processes.
• Support day-to-day store administration, including uniform inventory, filing, invoice processing, locker and name tag administration, and communicating scheduling updates.
• Assist with Health & Safety program administration by preparing and posting SOPs and sweep logs, and maintaining training compliance documentation.
• Ensure the accurate and timely administration of employee benefits, WSIB programs, training compliance tracking, office inventory systems, and employee records
• Take on additional responsibilities on a periodic basis to support overall store success. 
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