Administrative Assistant / Front Desk Coordinator at YMCA of Memphis & the Mid-South

Memphis, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jul, 26

Salary

0.0

Posted On

25 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Administrative Support, Data Entry, Filing, Calendar Coordination, Communication, Multitasking, Microsoft Outlook, Microsoft Word, Microsoft Excel, Office Organization, Facility Management

Industry

Wellness and Fitness Services

Description

Description PURPOSE OF POSITION The part-time Administrative Assistant / Front Desk Coordinator serves as the first point of contact for members, guests, and staff. This role is responsible for delivering exceptional customer service while supporting daily administrative operations. The ideal candidate is professional, organized, and welcoming, with the ability to multitask in a fast-paced environment. ESSENTIAL FUNCTIONS Front Desk & Member Experience Greet all guests and visitors with a friendly and professional demeanor Answer and direct general inquiries Provide accurate information about programs, services, and facility policies Maintain a clean, organized, and welcoming front desk area Administrative Support Assist with data entry, filing, and general office organization Support scheduling, calendar coordination, and basic reporting tasks Monitor and respond to general email inquiries as needed Assist leadership with special projects and operational tasks Operations & Coordination Ensure adherence to facility policies and procedures Communicate effectively with staff across departments to support daily operations Help manage traffic flow and ensure a smooth check-in experience during peak hours Maintain confidentiality of organizational information YMCA LEADERSHIP COMPETENCIES: Mission Advancement: Reinforces the Y’s values within the organization and the community. Effectively communicates the benefits and impact of the Y’s efforts for all stakeholders. Collaboration: Builds and nurtures strategic relationships to enhance support for the Y. Serves as a community leader building collaborations based on trust and credibility to advance the Y’s mission and goals. Personal Growth: Fosters a learning environment embracing diverse abilities and approaches. Creates a sense of urgency and positive tension to support change. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology. Behavioral Characteristics: Welcoming, Nurturing, Determined, Hopeful, and Genuine. Requirements QUALIFICATIONS: Strong communication and interpersonal skills Ability to multitask and remain organized in a fast-paced environment Basic proficiency in Microsoft Office (Outlook, Word, Excel) WORK ENVIRONMENT AND PHYSICAL DEMANDS: Sitting, standing, pushing, walking, kneeling, and stooping Some exposure to the outdoor elements

Responsibilities

The Administrative Assistant serves as the primary point of contact for guests and staff while providing essential administrative and operational support. Responsibilities include managing the front desk, handling inquiries, performing data entry, and assisting with facility scheduling and reporting.