PLEASE NOTE: COMMUNICATIONS RELATED TO THIS POSITION MAY REFERENCE THE COMPANY NAME “BANNER PROPERTY” AND SHOULD BE CONSIDERED LEGITIMATE.

Location: Villagebrook Apartments; Carol Stream, IL
Schedule: Monday–Friday, plus weekends/holidays as needed
Hourly Rate - $18.00 - $20.00, based on experience
Benefits: Health, dental, vision, Simple IRA, PTO, life and supplemental insurance, short- and long- term disability, and more. Relocation assistance may be available for qualified candidates.
Reports To: Community Manager and/or General Manager
As part of a regional management team, this position will require rotation across other properties in the area portfolio.

QUALIFICATIONS:

• High school diploma or equivalent.
• Minimum 2 years of administrative or property management experience preferred.
• Strong written and verbal communication skills.
• Proficient in Microsoft Word and Excel.
• Friendly, approachable, and professional demeanor.
• Highly organized with strong attention to detail.
• Able to work effectively under pressure and meet deadlines.
• Comfortable working with a diverse range of people and teams.
• Valid driver’s license, current insurance, and reliable transportation.
• Tax Credit Certification required within 120 days of hire (training provided).

PHYSICAL REQUIREMENTS:

• Occasionally lift materials up to 20 lbs.
• Must be able to walk properties, climb stairs, and inspect roofs/attics as needed.
  Full Circle Communities, Inc. is a mission-driven, non-profit developer and manager of affordable housing. We are dedicated to creating high-quality, service-enriched communities by collaborating with residents, community partners, and employees.
  We are seeking a highly organized and personable Administrative Assistant (AA) to support the daily operations of up to four properties in the region. This position plays a vital role in resident engagement, office organization, and property support.

• Serve as the first point of contact for residents and visitors, providing excellent customer service.
• Assist prospective applicants with information and the application process.
• Prepare and distribute delinquency notices.
• Support the recertification process and lease administration.
• Maintain organized and complete office files and reports.
• Answer and route incoming phone calls professionally.
• Track and follow up on resident service requests.
• Conduct monthly phone shops of competitive properties.
• Assist with unit inspections and ensure vacant units are ready for leasing.
• Help maintain a clean, welcoming, and efficient office environment.
• Perform other duties as assigned.