Administrative Assistant (Full Time) at Williamsburg Landing Inc

Williamsburg, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Mar, 26

Salary

0.0

Posted On

31 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Administrative Support, Communication, Organization, Attention to Detail, Problem Solving, Clerical Tasks, Scheduling, Inventory Management, IT Support, Mail Distribution, Work Order Management, Professionalism, Multi-tasking, Judgment, Relationship Management

Industry

Hospitals and Health Care

Description

Description JOB SUMMARY The Administrative Assistant provides support to the Healthcare Administrator and Assisted Living Manager by serving those who live in, work in, or visit Assisted Living and Health & Rehabilitation in person, on the phone, and through postal or electronic media. Reporting to the Senior Administrative Assistant, this position responds to routine requests, arranges for resident transportation, and answers the telephone. ESSENTIAL JOB FUNCTIONS Greets residents and visitors in a friendly, professional manner, answering questions or directing them to the appropriate area or department; answers the telephone promptly, transferring calls to appropriate departments/persons Assists residents with small clerical tasks such as addressing cards and envelopes, making photocopies, and retrieving mail; stamps, sorts, and distributes mail; redirects improperly addressed mail Provides information on facilities, services, and events Submits work orders for the residents of Assisted Living and Health & Rehabilitation through the online portal and takes the initiative to follow up on any outstanding work orders to ensure completion Remains alert to problems, changes, or needs of residents and relays needs or concerns to the proper departments, following up when necessary Manages retail store sales, reconciles sales, and runs reports when needed Documents and maintains up-to-date front desk procedure manual Provides administrative support as requested to the Healthcare Administrator and others as assigned Assists with month-end inventory of medical supplies in the facility’s retail store Assists with scheduling private CNA companions, as needed, for Assisted Living, Health & Rehabilitation, Memory Support, and Namaste residents Responsible for making Skilled and Long-Term Care appointments and setting up transportation to and from the appointments; provides appointment reminders to the appropriate staff and residents in advance of their appointments Receives deliveries for the Health & Rehabilitation Center, sorts business and resident mail, redirecting improperly addressed mail and distributing mail to residents Assists with minor IT and TV issues for resident’s when/if requested Reviews applications in applicant tracking system, conducts phone screens and schedules interviews with applicants and hiring managers; verifies licenses for candidates as needed Responsible for the general appearance of the lobby and front desk Performs other duties as assigned QUALIFICATIONS High school diploma or GED required; one or more years of experience in an administrative or customer service roles, preferably in the senior living industry; proficiency in MS Office (Word, Excel, and PowerPoint) and Google Suite, required; demonstrated work experience with office procedures, proofreading, and bookkeeping KNOWLEDGE, SKILLS, AND ABILITIES Basic knowledge of cash receipts and accounting procedures, required; strong administrative skills; highly organized, creative; attention to detail; ability to communicate effectively in English both verbally and in writing; ability to understand and respond appropriately to older adults with unique life issues; ability to exercise sound judgment and maintain professional working relationships; ability to handle a wide variety of tasks simultaneously in a fast paced environment; ability to read and interpret policies; ability to relate well with visitors, residents, and staff in a courteous, friendly, prompt, and tactful manner BENEFITS (Full-Time and Part-Time Plus employees) · Health, Dental & Vision Insurance · FSA & HSA · 403(b) Retirement Plan* · 529 College Savings Plan* · Long-Term Care Insurance · Legal Resources · Paid Time Off · Holiday Pay* · Corporate Wellness Program* · Health Club & Spa Membership* · Employee Education & Training Fund* · Employee Assistance Program · Credit Union Membership* * Part-Time employees eligible Williamsburg Landing is a non-profit, independent community offering a vibrant lifestyle for residents. EOE/Tobacco Free/Drug Free

Responsibilities

The Administrative Assistant provides support to the Healthcare Administrator and Assisted Living Manager, assisting residents and visitors with inquiries and clerical tasks. Responsibilities include managing transportation, handling mail, and maintaining the front desk.