About the Role
We are seeking a highly capable Administrative Assistant to support the daily operations of our growing business. This role is designed for someone who enjoys administrative work, thrives under pressure, and wants to be the trusted right hand of the founder.

Responsibilities

• Client Communication: Answer client calls, emails, and text messages with professionalism, following established playbooks and scripts.
• Quotes & Jobs: Create accurate quotes, review quotes prepared by team members, and add jobs to our app/CRM.
• Follow-Ups: Manage ongoing communication with clients, ensuring timely responses and proactive check-ins.
• Coordination: Contact workers/contractors, confirm availability, and coordinate dispatch for urgent jobs.
• Inbox Management: Keep the founder’s email organized, prioritize important communication, and ensure nothing is missed.
• Support Handling: Manage support inquiries (calls, texts, emails) from clients and resolve issues independently.
• Bookkeeping (basic): Track invoices, reconcile payments, and provide records to our accountant.
• Content Support: Light editing and posting of blog articles (basic HTML/CSS/JS knowledge is an asset).
• Other Admin Tasks: Calendar scheduling, data entry, reporting, vendor coordination, and maintaining company files.

Ideal Candidate

• Exceptional command of written and spoken English - must be fluent and articulate
• Fast, organized, and detail-oriented — able to juggle multiple priorities.
• Calm under pressure — confident handling urgent calls and stressed clients.
• Tech-savvy and adaptable — quick to learn and master new software.
• Trustworthy and discreet — protects client and company information and operates with integrity.
• Travel-ready — U.S. green card or citizenship strongly preferred, as occasional U.S. travel may be required.
• Nice to Have: Basic bookkeeping skills, experience with QuickBooks/Stripe, and familiarity with HTML/CSS/JS.

Why This Role Matters
This is not a stepping-stone position. It is designed for someone who takes pride in being a world-class administrative professional — the type of person who ensures nothing falls through the cracks, the founder can focus on growth, and clients always receive prompt, professional service.
Job Type: Full-time
Pay: $35,680.26-$45,000.00 per year

Application question(s):

• This role requires professional phone and email communication with clients. Do you consider your written and spoken English to be excellent?

Work Location: In perso

• Client Communication: Answer client calls, emails, and text messages with professionalism, following established playbooks and scripts.
• Quotes & Jobs: Create accurate quotes, review quotes prepared by team members, and add jobs to our app/CRM.
• Follow-Ups: Manage ongoing communication with clients, ensuring timely responses and proactive check-ins.
• Coordination: Contact workers/contractors, confirm availability, and coordinate dispatch for urgent jobs.
• Inbox Management: Keep the founder’s email organized, prioritize important communication, and ensure nothing is missed.
• Support Handling: Manage support inquiries (calls, texts, emails) from clients and resolve issues independently.
• Bookkeeping (basic): Track invoices, reconcile payments, and provide records to our accountant.
• Content Support: Light editing and posting of blog articles (basic HTML/CSS/JS knowledge is an asset).
• Other Admin Tasks: Calendar scheduling, data entry, reporting, vendor coordination, and maintaining company files